Technology

The stack behind every lit street.

Field-hardened hardware, redundant communications, encrypted cloud, and an AI assistant that knows your network — built end-to-end in South Africa.

Architecture

Field to control room, in four layers.

Field Nodes

Per-fitting smart nodes with sensors, comms and edge logic.

GSM / LoRa Gateway

Aggregates node telemetry over hybrid wireless.

LumaTrack Cloud

POPIA-compliant cloud with 99.5% SLA and regional redundancy.

Web + Mobile + Dispatch

Operator portals, contractor mobile, and armed response feed.

From edge to client — intelligent data flow

LumaTrack collects data from smart lighting assets at the edge, processes and classifies events on the platform, and routes real-time insights through role-based portals to the right teams and clients for action.

LumaTrack system architecture diagram showing data flow from Edge devices through the Platform, into Admin, Contractor and Risk portals, and out to the Client

Edge

Smart devices and sensors on lighting assets capture real-time operational and environmental data at the source.

Platform

The LumaTrack platform classifies events, logs data and routes real-time insights through the event bus.

Portals

Role-based portals decode events, prioritise actions and assign tasks to the right teams instantly.

Client

Clients receive actionable reports, dashboards and incidents in the format they need, when they need it.

Hardware

Built for the South African pole.

  • IP66-rated enclosure, –20°C to +70°C operating range
  • Dual-SIM LTE-M / NB-IoT + LoRaWAN fallback
  • On-board tilt, vibration, current and door-open sensors
  • Super-capacitor backup for outage reporting (no batteries to fail)
  • Surge protection to ICNIRP / IEC 61643 standards
  • OTA-upgradable firmware
Cloud & Data

Encrypted, audited, in-country.

  • POPIA-compliant data residency in South Africa
  • TLS 1.3 in transit, AES-256 at rest
  • Role-based access control with full audit logging
  • 99.5% platform SLA with regional failover
  • Open API for SCADA, GIS and asset-management integration
  • ISO 27001-aligned operational controls
Detection Matrix

Edge sensing, cloud-validated.

Every LumaTrack node carries a stack of low-power sensors that continuously sample the local environment and the electrical state of the asset it's bolted to. Detections are made at the edge (on the node) for instant response and validated at the cloud against historical baselines to suppress false positives.

DetectionSensor / MethodAction
Lamp failureCurrent draw vs. expected scheduleAuto-create fault, assign nearest contractor
Cable theftSudden current drop > threshold across two upstream nodesCritical alert, GPS-pinpoint break, notify Risk + SAPS
Cable fault (insulation, joints)Resistance / impedance mismatch between paired nodesStandard alert with calculated GPS of fault midpoint
Kiosk / mini-sub door openReed switch + accelerometerTamper alert with photo (where camera fitted) + dispatch
Enclosure shake / impact3-axis accelerometer thresholdingVandalism alert, real-time
Power loss to feederLoss of mains + battery hold-upMass-event alert, indicates upstream transformer/feeder issue
Comms lossHeartbeat absence > 10 minOffline alert, distinguishes from power loss
Energy anomalykWh trending vs. baselineHighlights bypass / unauthorised tap
Unauthorised site visitGPS of staff vs. logged work orderRisk Portal investigates

Edge-to-cloud detection in three steps

1

Sample

Each node samples voltage, current, vibration, door state and GPS.

2

Decide

Local thresholds raise an alert in < 2 s — no need to wait for a server round-trip.

3

Validate

The cloud cross-checks the alert against neighbouring nodes and historical baselines, then promotes it to Info / Warning / Critical and routes it to the right portal.

Alert Catalogue

Severity-tiered. Time-sensitive. Actionable.

Every alert is classified, prioritised and delivered through the right channels — with an SLA clock that starts the moment the event is detected. Critical events fire portal chimes, SMS and voice calls in under two minutes; warnings flow to portal alerts and email; informational events queue silently for the next visit.

LumaTrack alert catalogue showing severity tiers (Critical, Warning, Info), alert types, notification channels and SLA targets
Alert-to-Resolution Flow

End-to-end. Timestamped. Accountable.

Every event follows the same 10-step lifecycle — Detect, Validate, Notify, Acknowledge, Dispatch, Respond, Investigate, Repair, Report, Review. Each step records both the system action and the human action, is time-stamped, visible across all portals and measured against SLA. One flow. Risk, Admin and Contractor — aligned.

LumaTrack alert-to-resolution flow diagram showing 10 lifecycle steps from Detect through Review, with system actions, human actions and roles for each step
AI Assistant

Meet Ask Nash.

The AI assistant built into the LumaTrack platform. Ask it anything about your network in plain English — "Which masts on N3 had outages this week?" — and get answers, charts and exports in seconds.

Natural-language queries Auto-generated reports Trend explanations Maintenance recommendations

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